A Friendly Flock Aviary guarantees at the time of sale, that the bird(S) are in excellent health and disease free to the best of our knowledge. A Friendly Flock Aviary will provide each bird with a 7 day health guarantee provided it is not kept in the same air space as other birds in your home and is seen by a qualified avian veterinarian (at your expense) within 72 hours of receiving the bird(S).
REPLACEMENT/REFUND
A Friendly Flock Aviary will replace at their discretion, the bird(S) with another bird(S) of equal value, gender & similar age, or refund (if such bird(S) is unavailable), provided:
• Buyer has the bird(S) examined by a licensed, practicing avian veterinarian (at your expense) within 3 days of taking the bird(S) home from A Friendly Flock Aviary and that such veterinarian determines that the bird(S) has a serious pre-existing condition that affects the health and well-being of the bird(S), or genetic deformities.
• A Friendly Flock Aviary is so informed within 24 hours of such examination and a signed verification by the examining veterinarian is presented to A Friendly Flock Aviary at the time the bird(S) in case of death) is returned safely to A Friendly Flock Aviary.
***In the event that the bird(S) die within the 7 day health guarantee you must immediately refrigerate not freeze the bird in a Ziploc bag and get it to a qualified avian veterinarian or laboratory within 24 hours for a necropsy to determine the cause of death. (your expense, if cause of death was a serious pre-existing condition that affects the health and well-being of the bird(S), or genetic deformities. At that time we will discuss restitution)
***There will be no refund on inconclusive findings.
***Documentation of the initial examination will be required if any guarantee claims are made.
Special Conditions: If the bird(S) die accidentally at A Friendly Flock Aviary before the bird(S) leave the aviary, a choice of another bird of equal value, gender & similar age, or a full refund on deposit will be given back.
***A veterinary exam is a normal and highly recommended procedure for any pet owner. A Friendly Flock Aviary, however, is not responsible for any fees involved in said veterinary examination or testing done.
***Replacement guarantee only applies to birds(S) hatched, raised and owned by A Friendly Flock Aviary.
***This replacement guarantee is void in its entirety if the bird is adopted unweaned.
***This replacement guarantee is void in its entirety if the bird is transported more than 50 miles from A Friendly Flock Aviary.
This also means birds being shipped, we can not be liable for what the birds is subjected to during shipping such as stress, other people and animals and weather elements.
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